How to pay for parking via a mobile app?

The ParkPlus system in Calgary allows you to pay for parking via the MyParking mobile app, which greatly simplifies the process. Below are step-by-step instructions on how to use the app, payment options, and helpful tips.

1. Download and register

Step 1: Install the app

Step 2: Create an account

  1. Open the app → select “Sign Up”.
  2. Enter your email address, password, and credit card details (to top up your balance).
  3. Add your license plate numbers (up to 5 per account).

2. Pay for parking via MyParking

Start session

  1. Enter the 4-digit zone number (e.g., 8370 for Jubilee Auditorium).
  2. Select the duration or activate “Auto-End” for automatic termination.
  3. Confirm payment → the system displays the time until the end.

Ending a session

  • Open the app → “End Session” → receive credit for unused time (except for the minimum 30-minute rate).

“Park a Friend” feature

  • Allows you to pay for parking for another car:
  1. Select “Park a Friend” → enter the license plate number.
  2. Specify the zone and time.

3. Other payment methods via ParkPlus

SMS

Send to 77587:

  • “start [zone number]” – start session.
  • “end [zone number]” – end session.

Virtual Parking Meter (VPM)

  1. Scan the QR code in the parking zone or open vpm.parkplus.ca.
  2. Enter your car number, zone, and time → pay by card.

Phone call

Call 403-537-PARK and follow the instructions.

4. Important details

  • Minimum balance: $25 CAD to create an account (funds are used to pay for sessions).
  • Credits for unused time: Returned to your balance if the session is ended early.
  • Penalties: $40–75 CAD for non-payment. The system automatically scans license plates via LPR cameras.

5. Tips for effective use

  1. Auto-Top-Up: Enable Auto-Top-Up in your settings to avoid interruptions.
  2. Notifications: Set up parking time expiration alerts.
  3. Discounts: Activate your session through the app to get exclusive offers from local businesses.

6. Troubleshooting

Problem Solution

| Card not accepted | Check your limits or contact your bank. | | Forgot zone number | Use the map in the app or scan the QR code on the parking meter. | | Balance not displayed | Restart the app or refresh the page. |

2025 update

  • Tap-to-Pay: Physical terminals support tap payments.
  • Multilingual: The app has been translated into Ukrainian for the convenience of newcomers.

Conclusion

MyParking is the most convenient way to pay for parking in Calgary. Use the mobile app to avoid queues, save money, and save time. Don't forget about SMS payment and the “Park a Friend” feature to help your loved ones.