Are there any providers offering free Wi-Fi for new arrivals?

Important information: Although there is no completely free home internet service from commercial providers in Calgary, newcomers can take advantage of a variety of free and subsidized options for accessing the internet through public places, libraries, community organizations, and government support programs.

For Ukrainian newcomers to Calgary, internet access is a critical tool for adapting, finding work, learning English, and staying in touch with family and friends. Although major telecommunications providers do not offer completely free home internet, there is an extensive support network that provides access to Wi-Fi and digital resources through public and community facilities.

Public places with free Wi-Fi

The most common and accessible source of free internet in Calgary is public access points that operate through the Shaw Go WiFi Public Guest network. This network covers virtually all major transportation hubs and public facilities in the city, creating a reliable infrastructure for temporary internet access.

All LRT (light rail transit) stations in Calgary are equipped with free Wi-Fi, allowing newcomers to stay connected while traveling around the city. Users receive a monthly limit of 500 megabytes, which is sufficient for basic communication and information search needs. To connect, simply select the “ShawGuest” network and accept the terms of use.

In the city center, free Wi-Fi is available at locations such as Devonian Gardens, Olympic Plaza, and Shaw Millennium Park. These places are especially popular with newcomers due to their convenient location and the opportunity to combine internet access with visits to cultural and recreational facilities.

Numerous shopping centers and stores also offer free Wi-Fi for customers. Costco, Canadian Tire, and Sobeys are among the most popular locations where you can enjoy a stable internet connection without time restrictions.

The public library system as a digital hub for newcomers

Calgary Public Library is the most powerful and accessible platform for free internet access for newcomers. The system includes 21 libraries across the city, each offering comprehensive digital services tailored to the needs of immigrants.

Obtaining a library card is the first and most important step for newcomers in accessing digital resources. The card is issued free of charge to all Calgary residents upon presentation of ID and proof of address. It often becomes their first official ID in Canada.

Once they have their card, users can access Wi-Fi via the “LibraryWiFiHotSpot” network. To connect, they need to enter their card number and PIN. Access is unlimited during library hours.

In addition to Wi-Fi, libraries provide computers with Microsoft Office and other programs. You can work up to 2 hours per day and print (5 CAD credit per month).

The “Borrow a Computer” program allows you to take a Chromebook home for 3 weeks.

Specialized immigrant support services

Libraries work with partners such as the Calgary Catholic Immigration Society (CCIS) to offer digital literacy courses (in Ukrainian and English), conversational English groups, and socialization groups.

Federal subsidized internet programs

Connecting Families Initiative — Internet for $10–20/month for low-income families (by invitation).
TELUS Internet for Good — $10/month for 2 years for refugees, plus the Mobility for Good program with a $25 mobile plan and a free phone.

Community organizations and centers

Genesis Centre 1000 Voices — free Wi-Fi, over 100 support programs.
YMCA Calgary — free Wi-Fi and computer classes for program participants.
Calgary Immigrant Women's Association (CIWA) — computers, internet, digital literacy training.