How to find a cleaning service for your home?

With the fast pace of life in Calgary, many residents are looking for reliable cleaning services to free up time for work and leisure. When choosing a company, it is important to consider the following parameters: quality of service, staff safety, schedule flexibility, and cost. Below is a step-by-step plan to help you navigate the variety of options and find the perfect solution for your home.

Assess your needs and budget

First, determine the scope of cleaning: do you need a one-time general service before the holidays, regular cleaning once a week or twice a week, or perhaps cleaning after renovations or before moving? For example, AspenClean offers both one-time deep cleanings and regular subscriptions using only eco-friendly products. The cost is calculated on an hourly basis, so it's important to estimate the size and complexity of the cleaning job in advance to get an idea of the approximate cost.

Searching for and comparing companies

In Calgary, there are both large chain services and small local startups. Among the most popular are:

  • WestMaids — an award-winning service that provides both one-time and regular cleaning with online booking and instant pricing on the website.
  • Hellamaid — offers three service packages (standard, deep, and move-in/move-out) with fixed rates and additional options such as oven cleaning and window washing.
  • Maids In Pink — a service with a simple booking process, over 400 positive reviews, and a wide range of options from weekly cleaning to commercial services.

In addition, through the Taskrabbit platform, you can find individual professionals with proven reputations and ratings from hundreds of completed tasks. This is a flexible option if you want hourly pay and the ability to choose a worker with specific reviews and skills.

Read reviews and guarantees

Before making your final choice, be sure to read customer reviews on Google, Yelp, or social media. Companies such as AspenClean and Maids In Pink publish real customer stories on their websites and guarantee a free re-clean if you are not satisfied with the results. This practice demonstrates confidence in the quality of their services and attention to their customers.

Booking process and apartment preparation

Most services offer online booking via web forms or mobile apps. For example, WestMaids allows you to select your desired cleaning frequency and specify additional services (“extras”) without calling the office. When booking, prepare a list of areas and surfaces that are important to you: for example, cleaning countertops, vacuuming, or disinfecting the bathroom. It is recommended to remove personal items so that employees can immediately start on key tasks.

Payment and cancellation policy

Services offer different payment models: some companies work exclusively with prepaid cards (such as Hellamaid with a 24-hour cancellation policy without penalty), while others charge after the cleaning is complete. Carefully read the terms and conditions for changing or canceling a booking: some services may charge a fee if you cancel at short notice.

Special requests and additional options

If you need professional cleaning after construction work or carpet cleaning, check that the company has the appropriate equipment and experience. Providers' websites usually list additional services, from high-rise window cleaning to ventilation cleaning and ironing. It is important to discuss these options in advance to avoid misunderstandings on the day the team arrives.

Tips for long-term cooperation

To keep your home clean without the hassle, choose regular subscriptions with a fixed schedule. Most services offer discounts for long-term cooperation and bonuses for referring friends. For example, Maids In Pink offers fixed rates when you sign up for monthly services and promo codes for regular customers.

Ultimately, choosing a cleaning service in Calgary depends on your budget, the amount of work to be done, and your personal priorities regarding the environmental friendliness of the products used. Researching reviews, comparing rates, and ensuring transparent terms of service will guarantee that your home is always cozy and clean, and you'll save time for more enjoyable activities.