Are there any free mental health support services?

Calgary offers a wide range of government and non-profit programs for emergency assistance, short-term counseling, group classes, and ongoing support—free of charge or for a nominal fee.

1. 24/7 emergency crisis assistance

Service Contact Type of support Cost Notes
Distress Centre Calgary 403-266-HELP (4357), chat, SMS Crisis counseling, up to 6 free sessions Free ConnecTeen for youth: 403-264-8336
988 Suicide Crisis Helpline 9-8-8 Canadian suicide prevention helpline Free Calls and text 24/7
Alberta Mental Health Helpline 1-877-303-2642 Information, counseling, referrals Free Support in multiple languages

2. Alberta Health Services Single Door

Program Contact Services Who is eligible Cost
Access Mental Health 403-943-1500 (Mon–Fri 8:00 a.m.–5:00 p.m.) Telephone assessment, referral to public and community programs Adults, youth, children Free
Community Addiction & Mental Health Clinics Self-referral through Access Mental Health Psychiatric consultation, individual/group therapy Moderate/severe disorders, 18+ Covered by Alberta Health Care

How it works:

  1. Call Access Mental Health
  2. Complete a screening
  3. Receive a referral to CAMHC or another program — no fees

3. Peer support and low-threshold programs

Organization Services Format Cost
CMHA Calgary – Community Navigator Peer meetings, Recovery College groups, YouthSMART for teens Online/offline Free
Recovery College (CMHA) Educational courses: stress, anxiety, self-esteem Groups of 6–12 people Free
Community Connect YYC Platform for quick booking of multicultural counseling Online, 24/7 $0–$50 (barrier-free)

4. Sliding-scale therapy

Center Payment model Waiting time Additional
Calgary Counselling Centre “Pay-what-you-can” — income-based payment, can be $0 3–5 days Individual, couple, group sessions (up to 20)
Distress Centre Counselling Up to 6 free sessions 1–2 weeks Option to repeat cycle after 6 months

5. Specialized and mobile services

  • Urgent Psychiatric Clinics (AHS): hospital emergency rooms and Urgent Care; free with Alberta Health Care.
  • AHS Mobile Response Teams: crisis teams for those who cannot get to a clinic.
  • Indigenous Community Programs (Indigenous Services Canada): culturally appropriate support on reserves and in urban centers.

6. How to access resources

  1. Identify your need: – Crisis → call 403-266-HELP or 9-8-8 – Non-emergency support → call 403-943-1500 (Access Mental Health)
  2. Make an appointment:
    – Get an initial assessment by phone; you will be matched with a program.
  3. Prepare your documents: – Alberta Health Care Card, list of medications/diagnoses, family doctor's contact information.
  4. **Attend a session: – Crisis — same day; others — within 1–3 weeks.
  5. Consider next steps: – After free sessions, transition to a sliding-scale or group program.

7. Frequently asked questions

  • Do I need a referral from my family doctor? No. Access Mental Health, Distress Centre, and CMHA accept walk-ins.
  • How many free sessions are available? – Crisis services: 1 session – Distress Centre Counselling: up to 6 sessions – Calgary Counselling Centre: up to 20 sessions (then sliding scale)
  • Are there Ukrainian-speaking services? Yes. Community Connect YYC and Calgary Counselling Centre have Ukrainian-speaking counselors — please check when registering.

Conclusion: There are many free and subsidized mental health support options in Calgary. Start with Access Mental Health or Distress Centre, then choose from group and sliding-scale programs to find the option that works best for you.