Medicine

FAQs: Medicine

How to make an appointment with a doctor in Calgary

Making an appointment with a doctor in Calgary: how to find a family doctor who accepts new patients, register for AHCIP, what documents are required, where to find clinics and medical centers for newcomers. Step-by-step instructions

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Medical insurance for new arrivals

AHCIP is Alberta's basic health insurance program for newcomers. It covers basic services such as doctor visits, hospitalization, and emergency care. To register, you will need documents proving your residency status, address, and personal identification. Additional support programs are available for refugees, students, and temporary residents

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Mental health

Calgary has a wide range of mental health support services available, including crisis lines, free counseling, family and youth programs, and psychological assistance for refugees and newcomers. Many organizations offer support in Ukrainian and other languages. Services include individual, group, and online sessions for children, teens, and adults.

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Public and private healthcare

This section contains useful information about the healthcare system in Canada, particularly in Alberta. You will learn how public healthcare works, what services are covered by Alberta Health Care, how to find a family doctor, and what private healthcare services are available to Ukrainians. Here you will find tips on how to make an appointment with a doctor, what to do in an emergency, and how to take advantage of additional insurance programs.

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Other practical questions

This section contains practical answers to other common questions about healthcare in Calgary: how to find a doctor, register for a health card, book tests, get prescriptions, visit pharmacies, get a walk-in appointment, and how to use the healthcare system as a newcomer. This information will help you navigate everyday medical situations.

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Pharmacies and over-the-counter medicines

Find the nearest pharmacies in Calgary and find out which over-the-counter medications are available without a prescription. Useful information for everyday needs and first aid.

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How to get help in an emergency

In Canada, in case of an emergency, call 911 — the single number for emergency medical services, police, or fire department. For medical issues that do not require immediate attention, call Health Link 811 — a nurse will advise you, help assess the situation, and recommend where to go. In urgent but non-life-threatening situations, use the Urgent Care Centre in your city. It is important to act quickly and know your local support services so you can get help in time

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Pediatric medicine

Pediatric care in Calgary covers a full range of services for children from birth to age 18. The system includes preventive checkups, vaccinations, treatment of acute and chronic illnesses, specialized care, and emergency services. Parents can consult family doctors, pediatricians, walk-in clinics, children's hospitals, and emergency centers. Consultations in Ukrainian are available through an interpreter. For non-emergencies, call 8-1-1 (medical advice) or 2-1-1 (social support)

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Dentistry

Dentistry in Calgary — find family and pediatric dentists, clinics for preventive care, treatment, braces, whitening, and emergency care. Services available with direct insurance and support for children through the Alberta Child Health Benefit.

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Vaccination

Vaccination in Calgary is a free service for children and adults, covering mandatory vaccinations, seasonal flu vaccinations, COVID-19, and additional vaccines for travelers. Parents can register their children for vaccinations through their family doctor, Alberta Health Services community health centres, or school programs. Vaccinations help protect health and prevent the spread of serious infections.

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