Successful integration of newcomers to Canada is impossible without understanding local social norms, values, and informal ways of communicating. That is why the government, non-governmental organizations, educational institutions, and companies offer special courses and training on adapting to Canadian culture — from basic introductions to everyday life to in-depth programs on intercultural competence. Below are the main types of such courses, their structure, objectives, and benefits for newcomers.
The federal Department of Immigration (Immigration, Refugees and Citizenship Canada, IRCC) funds the Settlement Program, whose key objective is to provide newcomers with the information and skills they need to live independently in Canada. The program includes the following areas:
Canadian Orientation Abroad (COA) Pre-arrival orientation, conducted in the countries of origin, prepares migrants for their new social environment: laws and responsibilities, health care, education and employment systems, advice on finding housing and developing realistic expectations of life in Canada.
Settlement Worker in Schools (SWIS) Support for families with school-aged children: information about educational institutions, interaction with teachers, language skills development.
Local Immigration Partnerships (LIPs) Local coalitions of organizations that coordinate cultural orientation seminars and information meetings in the community.
These programs are free for registered IRCC clients and cover all of Canada.
RefPIC offers the Canadian Cultural Orientation Program, which is primarily aimed at refugees and vulnerable newcomers. The program starts immediately upon arrival and consists of the following modules:
Participants receive printed materials, practical exercises, and advice from facilitators, enabling them to master everyday skills and social expectations.
Although ISANS works primarily in Nova Scotia, their Orientation Program serves as a model for other provinces: silhouette seminars and distance learning courses covering housing and financial aspects, the “pitfalls” of Canadian bureaucracy, and seasonal tips (e.g., preparing for winter).
The Calgary Centre for Newcomers includes a Diversity Training Workshop Series, which provides:
Training is available for newcomers, social service workers, teachers, and HR professionals.
Both organizations offer intercultural orientation training for newcomers and employers who hire immigrants. For example, CCIS implements the Canada Connects program, which combines one-on-one mentor-newcomer meetings with group training on socio-cultural topics and self-presentation skills.
HIO offers a Cross-Cultural Competency Training Program for HR managers and leadership teams:
These modules are designed for people who already live in Canada but want to teach their organization and colleagues how to adapt to a multicultural environment.
International consulting company CultureWaves offers Intercultural Training Canada — courses for business leaders and expats that go beyond “everyday etiquette” to cover the historical and social context, business practices, and cultural values of English- and French-speaking regions.
Many higher education institutions have their own Orientation to Canadian Culture programs for international students:
Platforms such as Coursera and Canada’s Help Centre offer free short courses on Canadian social institutions, language colloquialisms (“Sorry,” “eh?”), and cultural characteristics. Although these courses do not provide professional-level certificates, they are an excellent way to broaden your general understanding of the environment.
The systematic offering of courses on adapting to Canadian culture — from government orientation programs before arrival and during the first weeks after arrival to specialized training for employers and students — demonstrates Canada's comprehensive approach to integrating newcomers. Participation in such programs significantly speeds up the adaptation process, provides newcomers with the tools they need to function independently in society, and promotes genuine mutual understanding between different cultures.