Which organizations provide support to people experiencing stress or depression?

In today's world, stress, anxiety disorders, and depression have become some of the most common mental health issues. In a large and dynamic city like Calgary, where the fast pace of life, high expectations, and numerous challenges can lead to emotional exhaustion, it is extremely important to know where to turn for professional support. Fortunately, Calgary has a strong network of organizations that provide both free and paid services for people experiencing stress, anxiety, or depression. In this article, we will look at key institutions and programs, their services, how to access them, and practical advice for those seeking help.

Alberta Health Services — the first line of support

Alberta Health Services (AHS) is the main provider of public health and mental health services in the province. As part of its Addiction & Mental Health program, AHS supports a number of outpatient clinics where people can receive a free initial assessment of their mental health and short-term therapy. To access these services, simply call the AHS 24/7 hotline, where operators will conduct an initial consultation and refer you to the nearest center. In addition, Community Mental Health Clinics offer support from a psychiatrist, nurse, and social worker. For many, this is the first step on the path to long-term psychotherapy or medication.

Calgary Counselling Centre — a multicultural approach

The Calgary Counselling Centre (CCC) has been operating for over 50 years, providing services to all segments of the population. One of its main programs is Refugee Stream, which offers free counseling to refugees and new immigrants who often face the effects of trauma and culture shock. In addition, the CCC offers a Community Mental Health Program with a sliding scale of fees based on income. Patients with low incomes can receive completely free or nearly free services, while those who earn more pay a symbolic portion of the cost of the sessions. All of the centre's psychologists and social workers undergo cultural competency training, which allows them to work effectively with Calgary's diverse ethnic groups.

Calgary Family Services — support for families and individuals

Catholic Family Service of Calgary (CFS) offers a wide range of social and psychological programs. One of them is Newcomer Services, where immigrants and their families receive counseling from psychologists, stress management training, and group therapy. The cost of services depends on family income, but CFS provides a sufficient number of free places for low-income families. In addition, CFS conducts regular information sessions and seminars in partnership with local communities, aimed at improving stress resistance and communication skills in the context of adaptation.

Immigrant Services Calgary — comprehensive assistance

Immigrant Services Calgary (ISC) specializes in comprehensive integration programs, including psychological support. Thanks to partnerships with non-profit organizations, ISC can refer immigrants to free consultations at participating clinics. ISC specialists also conduct group workshops on managing emotions, overcoming language barriers, and overcoming culture shock. They coordinate the work of volunteer interpreters, which reduces time and language barriers in accessing services.

Kentwood-Palisade YouthLink — support for teenagers

Teenagers experiencing stress or depression can turn to Kentwood-Palisade YouthLink. This is a multidisciplinary center that provides free support to children and teenagers aged 12 to 24. The program includes individual consultations with child and adolescent psychologists, group therapy, and art therapy. Special attention is paid to issues of bullying, social isolation, and peer pressure. In addition, social educators and mentors work with students to help them build social connections and find support among their peers.

Kids Help Phone — a 24/7 hotline for young people

Kids Help Phone is a national support service for children and adolescents that operates 24/7. Teenagers can call or chat with a counselor for free. The service is available in English and French and offers translation into over 150 languages through telephone operators. Counsellors provide emotional support, help develop strategies for coping with anxiety and depression, and refer clients to additional resources in local services.

BounceBack® — online training from AHS

BounceBack® is a free program from Alberta Health Services for adults experiencing mild to moderate symptoms of depression or anxiety. Participants get access to a series of video lessons and print materials, as well as short phone consultations with a partner coach. The program lasts 8–12 weeks and helps participants learn cognitive-behavioral self-help techniques, activity planning, and relaxation skills. To participate, you must register on the AHS website and choose a convenient format — self-guided or with a mentor.

Calgary Distress Centre — crisis support

The Calgary Distress Centre offers a free hotline and chat service for people in crisis who need immediate support. Operators are available 24/7, and no prior registration is required to call the line. In addition, the Distress Centre conducts training sessions on recognizing suicidal signs among friends and family, which helps build a shared support network within the community.

Nonprofit WeCan — support for women

WeCan Society for Inner City Health provides free counseling for low-income and homeless women. Programs include individual and group sessions with psychologists, art therapists, and social workers. WeCan also organizes a space for self-expression through creative workshops, which helps reduce stress and increase self-confidence.

Hotlines and chat services

  • 988 Canada Suicide Prevention Service — a nationwide hotline for people in crisis and with suicidal thoughts.
  • Lifeline — another 24/7 support service for adults experiencing stress and depression.
  • SAGE (Seniors Association of Greater Edmonton) — a support line for seniors experiencing isolation and anxiety.

Tips for seeking help

  1. Don't delay: psychological problems tend to get worse, so it's best to seek help early on.

  2. Choose several options: if the waitlist at one organization is long, register with another.

  3. Be prepared: write down your main symptoms, situations when you feel worse, and previous therapy experience.

  4. Use hybrid formats: some programs combine online resources with offline sessions.

  5. Involve loved ones: ask friends or family to accompany you on your first visit or support you throughout the process.

Calgary's mental health support system is diverse and accessible to different segments of the population. Regardless of income level, immigration status, or age, everyone can find a suitable program or organization. It is important to remember that you are not alone in your experiences — professional help can be the first step toward restoring balance, reducing anxiety, and regaining joy in life. Reach out for support today and take care of your mental well-being.